西中地救护车服务启动患者语音小组,以获得服务质量反馈。 West Midlands Ambulance Service launches Patient Voice Group for service quality feedback.

西中地救护车服务处正在介绍患者语音小组,这是一个反馈平台,供使用其服务的个人使用。 The West Midlands Ambulance Service (WMAS) is introducing the Patient Voice Group, a feedback platform for individuals who have used their services. 这一举措旨在通过举行虚拟和面对面的季度会议,收集提高服务质量的建议。 This initiative aims to gather suggestions for enhancing service quality through quarterly meetings, both virtual and in-person. WMAS强调,该小组补充了现有的反馈机制,并已经根据公共投入进行了修改,例如在儿童救护车中安装了缓冲蓝灯。 WMAS emphasizes that this group complements existing feedback mechanisms and has already made changes based on public input, such as installing soothing blue lighting in ambulances for children.