新西兰商业委员会指控Jettar公司在Covid-19期间提出误导性索赔。 New Zealand's Commerce Commission charges Jetstar for alleged misleading compensation claims during Covid-19.
新西兰商业委员会正在对Jetstar公司提出指控,指控其所称误导客户对Covid-19大流行期间飞行延误和取消航班的补偿权利进行误导。 New Zealand's Commerce Commission is filing charges against Jetstar for allegedly misleading customers about compensation rights for flight delays and cancellations during the Covid-19 pandemic. 航空公司承认在处理索赔时有错误,正在配合调查。 The airline admitted to errors in processing claims and is cooperating with the investigation. 乘客有权就航空公司控制范围内的中断引起的费用获得赔偿。 Passengers are entitled to compensation for expenses incurred due to disruptions within the airline's control. Jetstar也面临集体诉讼, 要求不退还取消的机票。 Jetstar is also facing a class action lawsuit for not refunding canceled flight tickets.