持续四年的疫情辩论仍在继续：航空公司以 2020 年 CTA 声明为由对退款义务提出异议。 4-year-old pandemic debate ongoing: airlines contest refund obligations, citing 2020 CTA statement.
疫情爆发四年后，关于航空公司是否应向因航班取消而遭受损失的乘客退款的争论仍在继续，因为航空公司辩称，根据 2020 年加拿大运输局 (CTA) 的声明，他们没有义务向客户退款。 4 years after the pandemic, the debate over whether airlines should refund passengers for cancelled flights continues, as airlines argue they were not obligated to reimburse customers based on a 2020 Canadian Transportation Agency (CTA) statement. 尽管许多航空公司在疫情期间提供了旅行积分，但一些加拿大人仍然面临长期报销请求被拒绝的情况。 Despite many carriers granting travel credit during the pandemic, some Canadians still face rejection of long-standing reimbursement requests. 缓慢且不透明的投诉流程加剧了这一问题。 A slow, opaque complaints process has exacerbated the issue.