Qantas Airways因售出71K计划取消的机票,误导1M乘客,罚款82M美元。 Qantas Airways fined $82M for misleading 1M passengers by selling tickets for 71K planned cancellations.

Qantas Airways公司出售71,000次航班的机票,误导了近100万乘客,计划在2022年5月至2024年5月期间取消这些航班。 Qantas Airways misled nearly one million passengers by selling tickets for 71,000 flights it planned to cancel between May 2022 and May 2024. 该航空公司与澳大利亚竞争和消费者委员会解决了一起诉讼,同意支付1.2亿澳元(约8 200万美元)的罚款和赔偿。 The airline settled a lawsuit with the Australian Competition & Consumer Commission, agreeing to pay A$120 million (about $82 million) in fines and compensation. 客户在平均11天的时间里不知道他们的订票情况。 Customers were left uninformed about their bookings for an average of 11 days. 航空公司已经更新了系统, 以防止未来发生类似事件. Qantas has since updated its systems to prevent such incidents in the future.

September 26, 2024

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