由于信息技术硬件问题,6 400万社会保障用户面临全国服务中断。 64 million Social Security users face nationwide service outage due to IT hardware issue.
社会保障管理局(社保局)由于大约凌晨4点开始的信息技术硬件问题,面临影响在线和面对面服务的全国性停业。 The Social Security Administration (SSA) is facing a nationwide outage affecting online and in-person services due to an IT hardware issue that began around 4 AM. 约6 400万用户受到影响,无法获得个性化信息。 Approximately 64 million users are impacted, unable to access personalized information. 虽然办事处仍然关闭,以提供面对面服务,但一般查询仍可以通过电话进行。 While offices remain closed for in-person services, general inquiries can still be made by phone. 社保署正在努力解决这一问题,但尚未提供恢复服务的时间表。 The SSA is working to resolve the issue but has not provided a timeline for restoring services.