Talk Talkalk面临大多数宽带投诉, 而O2是移动投诉最多者, TalkTalk faces most broadband complaints, while O2 tops mobile complaints, new data reveals.
Ofcom的最新数据显示, TalkTalk是最抱怨的宽带提供商, Ofcom's latest data shows TalkTalk as the most complained-about broadband provider, with O2 leading in mobile complaints. Sky成为了对宽带和付费电视提供商最不抱怨的提供商。 Sky emerged as the least complained-about broadband and pay-TV provider. 尽管投诉总体略有减少,但TalkTalk的宽带投诉增加。 Despite a slight overall decrease in complaints, TalkTalk's broadband complaints rose. 主要问题包括服务故障、投诉处理和计费。 Main issues included service faults, complaint handling, and billing. 提供商如TalkTalk和Sky承诺改善客户服务。 Providers like TalkTalk and Sky pledge to improve customer service.