报告显示,2024年,电信投诉创下历史新高,突显了客户的沮丧情绪。 Telecom complaints hit a record high in 2024, report shows, highlighting customer frustrations.
根据一份监督报告,去年电信投诉达到创纪录的最高点。 Telecom complaints reached a record high last year, according to a watchdog report. 消费者报告了从计费争议到服务中断等各种问题,突显了对主要供应商的持续不满。 Consumers reported issues ranging from billing disputes to service outages, highlighting ongoing frustrations with major providers. 报告指出,需要改善客户服务和电信公司提供更明确的通信。 The report suggests a need for better customer service and clearer communication from telecom companies.