英国天然气在2024年面临400,000多起投诉, British Gas faced over 400,000 complaints in 2024 amid high bills and poor service issues.

2024年,英国天然气公司面临400,000多起客户投诉,包括高额账单和服务差等问题。 British Gas faced over 400,000 customer complaints in 2024, with issues including high bills and poor service. 尽管在客户服务方面投资,公司首席执行官承认仍有改进的余地。 Despite investments in customer service, the company's CEO acknowledges there's room for improvement. 批评者强调英国天然气公司高投诉率及其母公司的巨额利润,引起人们对该公司客户支持的关切。 Critics highlight British Gas's high complaint rate and its parent company's substantial profits, raising concerns about the company's customer support.