2024 Q1:英国能源监察员报告说,能源投诉减少22%,英国天然气公司牵头处理16 795个未决问题。 2024 Q1: UK Energy Ombudsman reports 22% drop in energy complaints, British Gas leads with 16,795 unresolved issues.

在2024年上半年,联合王国能源监察员报告说,能源投诉减少了22%,共计53 210个案件。 In the first half of 2024, the UK's Energy Ombudsman reported a 22% drop in energy complaints, totaling 53,210 cases. 英国天然气公司是受投诉最多的公司,有16795个未解决的问题,其次是Ovo Energy (7277起投诉) 和EDF (5221起投诉). British Gas was the most complained-about company, with 16,795 unresolved issues, followed by Ovo Energy (7,277 complaints) and EDF (5,221). 计费问题是主要关注的问题。 Billing issues were the primary concern. 客户可获得最高142英镑的赔偿,平均获赔额从92英镑到134英镑不等。 Customers may receive compensation up to £142, with average awards ranging from £92 to £134. Utilita的投诉最少,共计562起。 Utilita had the fewest complaints, totaling 562.