英格兰和威尔士2022-23家庭用水投诉增加了近30%,泰晤士河水和约克郡水面临重大问题。 2022-23 household water complaints in England and Wales increased nearly 30%, with Thames Water and Yorkshire Water facing significant issues.

对英格兰和威尔士家庭用水问题的投诉在2022-23年猛增近30%, Complaints about household water issues in England and Wales surged nearly 30% in 2022-23, driven by concerns over sewage spills, billing errors, and malfunctioning water meters. 泰晤士河水公司和约克郡水公司表现尤其差。 Thames Water and Yorkshire Water were notably poor performers. 水消费者理事会报告说,约克郡水公司的投诉增加了90%。 The Consumer Council for Water (CCW) reported a 90% rise in complaints for Yorkshire Water. 两家公司都在努力改进,未来提案中概述了加强客户服务的计划。 Both companies are working on improvements, with plans for enhanced customer service outlined in future proposals.