Morrisons和Asda计划根据客户反馈取消自助收银台，并增加人工收银台的工作人员。 Morrisons and Asda plan to remove self-checkout tills and increase staff presence at manned tills based on customer feedback.
Morrisons和Asda计划取消自助收银台，并增加有人值守收银台的工作人员，这是基于客户反馈和对自助服务和有人值守收银机之间平衡的担忧。 Morrisons and Asda plan to remove self-checkout tills and increase staff presence at manned tills, based on customer feedback and concerns about the balance between self-service and manned tills. Morrisons CEO Rami Baitieh指出,该公司使用自我检查技术“走得太远”,导致商店行窃和顾客不满情绪增加,尤其是那些拥有全速推车的顾客。 Morrisons CEO Rami Baitieh stated that the company went "too far" with self-checkout technology, leading to an increase in shoplifting and dissatisfaction among customers, especially those with full trolleys. Asda正在投资3000万英镑来增加收银员，而Morrisons将在第一波中审查大约20家商店的自助结账和人工收银台之间的平衡。 Asda is investing £30m to increase staff at checkouts, while Morrisons will review the balance between self-checkouts and manned tills in around 20 stores in the first wave. 两个超级市场都旨在增强客户经验,解决与人员配置和客户服务有关的问题。 Both supermarkets aim to enhance customer experience and address concerns related to staffing and customer service.