Waitrose Marlborough清除了有人驻守的结账,造成反弹和可能的客户损失。 Waitrose Marlborough removes manned checkouts, causing backlash and potential customer loss.

Marlborough Waitrose 分店面临强烈反对，因为它取消了人工结账，取而代之的是自助服务选项。 Marlborough Waitrose branch faces backlash as it removes manned checkouts, replacing them with self-service options. 客户对失去个人互动表示失望,有些客户威胁到其他地方做生意。 Customers express disappointment in loss of personal interaction, with some threatening to take their business elsewhere. Waitrose声称这种变化满足了客户需求, 但有些人认为这不适合该镇的老年人社区, 他们依靠面对面的互动。 Waitrose claims the change meets customer demand, but some argue it's not suitable for the town's elderly community that relies on in-person interactions.

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Swindon Advertiser

Wiltshire Times

Wiltshire Gazette and Herald

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