维尔京大西洋公司在航班取消和服务处理不当之后补偿旅行者。 Virgin Atlantic compensates traveler after flight cancelation and service mishandlings.

来自华盛顿特区的一位旅行者取消了他的维尔京大西洋航班,导致重新订票困难重重。 A traveler from Washington, D.C., had his Virgin Atlantic flight canceled, leading to difficulties in rebooking. 尽管作出了承诺,但客户服务未能与他联系,所提供的替代办法造成额外费用。 Despite promises, the customer service failed to contact him, and the offered alternative caused additional costs. 经过旅行故障排除器的干预,维珍大西洋公司将积分归还,提供了航班券,并退还了丢失的Eurostar票. After intervention by a travel troubleshooter, Virgin Atlantic credited back the points, provided a flight voucher, and reimbursed for lost Eurostar tickets.