西弗吉尼亚州 PSC 调查公用事业/有线电视公司的服务中断通知流程。 West Virginia PSC investigates utility/cable companies' service interruption notification processes.
西弗吉尼亚州公共服务委员会 (PSC) 已启动调查，调查公用事业和有线电视公司如何告知客户服务中断的情况。 The West Virginia Public Service Commission (PSC) has launched an investigation into how utility and cable companies inform customers about service interruptions. PSC 已联系 14 家国有企业，要求他们解释停电时通知客户的流程。 The PSC has reached out to 14 state companies, asking them to explain their process of notifying customers when an outage occurs. 公用事业公司有 20 天的时间作出回应，详细说明其通知方法、修改或改进系统的计划、潜在的技术障碍以及通知媒体的程序。 The utility companies have been given 20 days to respond with details on their notification methods, plans to modify or improve systems, potential technical barriers, and procedures for notifying the media.