Wawa领导ACSI便利商店满意度调查,在希兹(79)之前为82/100。 Wawa leads ACSI convenience store satisfaction survey with 82/100, ahead of Sheetz (79).
Wawa公司在便利商店的美国客户满意度指数调查中居首位,在100个商店中得分82分,而对手希茨公司得分79分。 Wawa has topped the American Customer Satisfaction Index (ACSI) survey for convenience stores, scoring 82 out of 100, while rival Sheetz scored 79. 但Wawa对优质食品供应的关注有助于维持优势。 Both chains enjoy strong customer loyalty, but Wawa’s focus on quality food offerings has helped it maintain an edge. QuikTrip(81)和Buc-ee(80)排在排名之后。 QuikTrip (81) and Buc-ee's (80) followed in the rankings. 调查表明,便利商店通过增加餐食经验和菜单选择,越来越多地与快餐竞争。 The survey indicates that convenience stores are increasingly competing with fast food by enhancing dining experiences and menu options.