起亚在FADA和Frost & Sullivan的调查中位居大众市场CEI榜首，奥迪引领豪华车市场。 Kia tops mass-market CEI in survey by FADA and Frost & Sullivan, Audi leads luxury segment.

在汽车经销商协会联合会和Frost & Sullivan的一项调查中,Kia在大众市场客户经验指数(CEI)中被命名为最佳表现者,评分45.84。 Kia has been named the top performer in the mass-market customer experience index (CEI) in a survey by the Federation of Automobile Dealers Associations and Frost & Sullivan, scoring 45.84. Audi带领豪华区48.93 Audi led the luxury segment with 48.93. 调查评估了97个客户在销售、产品和售后服务方面的经验方面。 The survey evaluated 97 aspects of customer experience in sales, product, and after-sales services. 关键见解表明,客户优先注重车辆质量、服务和尊重性能。 Key insights indicate that customers prioritize vehicle quality, service, and respect over features.

September 03, 2024

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