Walmart因自检道功能失调而面临客户的反弹,导致长时间等待。 Walmart faces customer backlash over dysfunctional self-checkout lanes, causing long wait times.

一个客户写了一封公开信,批评沃尔玛在纽约的自我检查系统,指出由于人手不足,往往只有少数几个自我检查通道可以运行。 A customer has penned an open letter criticizing Walmart's self-checkout systems in New York, stating that only a few of the self-checkout lanes are often operational due to understaffing. 这迫使客户即使在有出纳协助通道的情况下也使用自我检查,导致长时间等待。 This forces customers to use self-checkouts even when cashier-assisted lanes are available, leading to long wait times. 提交人呼吁Walmart确保足够的自我检查柜台是开放的,并配备足够的工作人员,以改善购物经验。 The author calls for Walmart to ensure enough self-checkout counters are open and adequately staffed to improve the shopping experience.