财政部拨款 5100 万英镑用于 HMRC 工作人员处理电话，扭转了关闭自我评估电话热线的计划。 Treasury allocates £51m for HMRC staff to handle phone calls, reversing plan to close self-assessment phonelines.

英国财政部此前计划关闭自我评估电话热线并仅提供数字服务，此次又为英国税务海关总署工作人员提供了 5100 万英镑的额外资金，以处理更多电话并通过电话为更多人提供帮助。 Treasury provides £51m in additional funding for HMRC staff to handle more calls and help more people on the phone, after previously planning to close self-assessment phonelines and offer a digital service only. 这一决定是在各组织的强烈抗议后做出的。 The decision came following an outcry from various organisations. 英国财政部财政大臣奈杰尔·赫德尔斯顿 (Nigel Huddleston) 表示，他“全力致力于”向英国税务海关总署提供必要的资源，以满足客户的需求。 Financial Secretary to the Treasury, Nigel Huddleston, said he is "fully committed" to providing HMRC with the necessary resources to meet customer needs.

May 13, 2024

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