澳大利亚监督员批评能源公司使用高罚法劝阻顾客开关。 Australian watchdog criticizes energy firms for using high penalties to discourage customer switches.

澳大利亚竞争和消费者委员会(ACCC)批评能源公司严厉处罚转换供应商的客户, The Australian Competition and Consumer Commission (ACCC) has criticized energy companies for imposing heavy penalties on customers who switch providers, labeling these fees as "disproportionate." ACCC认为,这些指控妨碍客户寻求更好的交易,并可能不公平地将他们锁在合同中。 The ACCC argues that these charges discourage customers from seeking better deals and can unfairly lock them into contracts. 这一问题影响到消费者如何管理其能源成本和选择供应商。 This issue affects how consumers manage their energy costs and choose providers.