CCPA命令Ola在接到无数投诉后改进退款和开票做法。 The CCPA orders Ola to improve refund and invoicing practices following numerous complaints.

中央消费者保护局 （CCPA） 已授权网约车平台 Ola 通过提供退款选项（退款到银行账户或优惠券）以及为所有汽车乘车开具发票来加强消费者保护。 The Central Consumer Protection Authority (CCPA) has mandated ride-hailing platform Ola to enhance consumer protections by providing options for refunds—either to bank accounts or as coupons—and issuing invoices for all auto rides. 这一决定是在对奥拉提出许多投诉之后作出的,投诉主要涉及超额收费和退款延误。 This decision follows numerous complaints against Ola, primarily concerning overcharging and refund delays. 《电子商务行动计划》旨在提高电子商务服务的透明度和问责制,确保维护消费者权利。 The CCPA aims to improve transparency and accountability in e-commerce services, ensuring consumer rights are upheld.