女性报告,在送货员事故期间,Zomato紧急求助热线没有反应。 Woman reports unresponsive Zomato emergency helpline during delivery rider's accident.
一名妇女声称,当她试图帮助一名严重受伤的接生员时,公司的紧急求助热线没有反应,因此Zomato面临批评。 Zomato faces criticism after a woman claimed the company's emergency helpline was unresponsive when she tried to help a severely injured delivery rider. 德里的用户Anjali在目睹骑车者被两辆汽车击中后多次打电话给求助热线,但没有得到援助。 Anjali, a user in Delhi, called the helpline multiple times after witnessing the rider being hit by two cars, but did not receive assistance. 她最终联系了警方。 She eventually contacted the police. 祖马托承认有必要改进其对执行伙伴的支助机制,并承诺减少SOS电话的等待时间。 Zomato acknowledged the need for improvements in its support mechanism for delivery partners, promising to reduce wait times on SOS calls.