Ola Electrical雇用印度EY服务公司在销售下降和投诉增加的情况下进行服务转型。 Ola Electric hires EY India for service transformation amid declining sales and rising complaints.
面对销售额下降和客户投诉增加，Ola Electric 已聘请 EY India 进行“服务转型”，以加强售后支持。 Ola Electric, facing declining sales and rising customer complaints, has hired EY India for a "service transformation" to enhance after-sales support. 合作的目的是在每月提出80 000份投诉和中央消费者保护局发出通知时,精简业务,改进备件管理。 The collaboration aims to streamline operations and improve spare parts management amid 80,000 monthly complaints and a notice from the Central Consumer Protection Authority. Ola计划到年底将其服务中心从400个增加到1 000个,同时需要注重提高现有服务质量。 Ola plans to increase its service centers from 400 to 1,000 by year-end, while also needing to focus on improving existing service quality.