CMA调查将Monzo、Starling Bank和大通联合王国列为英国名列前茅的银行,其客户推荐率很高。 CMA survey ranks Monzo, Starling Bank, and Chase UK as top-rated banks in Britain with high customer recommendation rates.
Monzo, Starling Bank, and Chase UK, 被评为英国最喜爱的银行, 79%的Starling客户和78%的大通客户“极有可能”或“很可能”将银行推荐给家人或朋友。 In a CMA survey, Monzo, Starling Bank, and Chase UK were rated as Britain's favorite banks, with 79% of Starling customers and 78% of Chase customers 'extremely likely' or 'very likely' to recommend their bank to a family member or friend. Monzo和Starling在客户对商业经常账户的满意度方面名列第一和第二。 Monzo and Starling ranked first and second in customer satisfaction for business current accounts. 调查显示，Nationwide Building Society、Lloyds Bank 和 Metro Bank 的分行服务评分最高。 The survey shows that Nationwide Building Society, Lloyds Bank, and Metro Bank had the highest ratings for branch services. 资本市场委员会强调,银行必须听取客户的反馈意见,并提供服务以满足其需要。 The CMA emphasized the importance of banks listening to customer feedback and providing services that meet their needs.