印度储备银行行长达斯要求银行加强申诉处理机制,促进消费者保护,并改进欺诈检测。 RBI Governor Das requests banks to enhance grievance handling mechanisms, promote consumer protection, and improve fraud detection.
印度储备银行行长达斯敦促银行和金融机构完善申诉处理机制。 RBI Governor Das urged banks and financial institutions to improve grievance handling mechanisms. 他列举了受监管实体的系统和程序中的差距,并强调以客户为中心的方法和消费者保护。 He cited gaps in regulated entities' systems and procedures and emphasized customer-centric approaches and consumer protection. 印度储备银行强调需要公平定价、透明度、避免不当销售以及强大的监控系统来发现欺诈、保护客户数据并增强公众对金融体系的信任。 The RBI highlighted the need for fair pricing, transparency, avoiding mis-selling, and strong monitoring systems to detect frauds, protect customer data, and enhance public trust in the financial system.