汇丰英国银行将为所有员工提供英语手语培训. HSBC UK will train all employees in British Sign Language.

汇丰银行正在向所有23,000名员工推出英语手语初学者培训, 以提高包容性. HSBC UK is rolling out beginner British Sign Language training to all 23,000 employees to improve inclusivity. 银行与英国国家聋人研究所合作,创建一个认可的电子学习课程. 这一课程是受一位工作人员经验启发的. The bank partnered with the Royal National Institute for Deaf People to create an accredited e-learning course, which was inspired by a staff member's experience. 虽然这项培训并不能取代专业的口译员, 但银行表示它有助于消除沟通障碍. While the training isn't a replacement for professional interpreters, the bank says it helps remove communication barriers.