零售业领导人认为自动支付是店内盗窃的原因, 并敦促增加警力. Retail leaders blame self-checkouts for rising shoplifting and urge more police.

马克斯与斯宾塞公司董事长阿奇诺曼说,自动结账正在助长店内盗窃行为, 他认为当技术失败且没有员工时, 急忙购物的人更容易偷东西. Marks & Spencer chairman Archie Norman says self-checkouts are fueling shoplifting, arguing that hurried shoppers are more likely to steal when technology fails and no staff are available. 他强调中产阶级的盗窃率上升, 指出M&S已经安装了数百台机器来降低成本. He highlighted a rise in middle-class theft, noting that M&S has installed hundreds of machines to cut costs. 为了阻止有组织犯罪, 诺曼和其他零售业领导人呼吁增加警察的存在. Norman and other retail leaders are calling for more police presence to deter organized crime.