欧菲姆敦促英国家庭了解能源费用上的权利. Ofgem urges UK households to know rights on rising energy bills.

欧格姆发出全国警报,敦促英国家庭了解如果他们难以支付能源账单的权利, 每月平均99英至192英. Ofgem has issued a nationwide alert urging UK households to know their rights if struggling to pay energy bills, which have risen to an average of £99 to £192 monthly. 监管机构强调供应商必须提供支持,例如负担得起的还款计划,支付休息和困难基金. With 2 million households in debt, the regulator emphasizes that suppliers must offer support like affordable repayment plans, payment breaks, and hardship funds. 建议客户及早联系其提供者,以获得政府支持的计划和财政援助. Customers are advised to contact their provider early to access government-backed schemes and financial assistance.