消费者需要一个倡导者的角色. BC Ferries breakdown prompts calls for consumer advocate role.

公元前 A B.C. 渡轮故障再次引发了对专门消费者权益倡导者的呼声，以帮助乘客，而这一角色目前相较于航空公司来说尚属不足。 Ferries breakdown has renewed calls for a dedicated consumer advocate to help passengers, a role currently lacking compared to airlines. 虽然该服务的准时率很高,但目前退款政策有限且不涵盖酒店费用,尽管路线是必要的,但是旅行者没有标准化的保护措施. While the service boasts high on-time rates, current refund policies are limited and do not cover hotel costs, leaving travelers without standardized protections despite the route's necessity.