科罗斯推出Aurora AI, 用自动化客户服务和内容调节来改变社区. Khoros launches Aurora AI to transform communities with automated customer service and content moderation.

科罗斯公司推出了Aurora AI, 这是一个新的平台,旨在利用人工智能将客户社区转化为战略资产. Khoros has launched Aurora AI, a new platform designed to transform customer communities into strategic assets using artificial intelligence. 该系统自动回答问题,调节内容并管理工作流程,与Khoros的Iris AI集成以创建客户交互的统一视图. The system automatically answers questions, moderates content, and manages workflows, integrating with Khoros' Iris AI to create a unified view of customer interactions. 该平台基于新的社区语言模型,目前处于测试阶段,并计划在2026年增加其他功能. Built on a new Community Language Model, the platform is currently in beta with additional features planned for 2026.