蒙大拿州推出Larkie聊天机器人,帮助居民解决失业问题. Montana launches Larkie chatbot to help residents with unemployment questions.

蒙大拿州在劳工部网站上推出了"Larkie", 一个新的聊天机器人, 以帮助居民快速回答失业保险问题,尤其是在正常工作时间之外. Montana has launched “Larkie,” a new chatbot on the Department of Labor and Industry’s website to help residents quickly answer unemployment insurance questions, especially outside regular business hours. 工具每天处理60到100次对话,减少电话线路的压力并将用户与就业服务联系起来. The tool handles 60 to 100 conversations daily, reducing pressure on phone lines and connecting users to job services. 官员说它改善了获得重要支持的机会, Officials say it improves access to vital support, though it is still in its early phase.