美国联邦通信委员会提出将呼叫中心工作带回美国的规则. FCC proposes rules to bring call center jobs back to the U.S.

美国联邦通信委员会正在提出新的规则, 将呼叫中心的工作带回美国以改善服务和打击诈骗. The FCC is proposing new rules to bring call center jobs back to the U.S. to improve service and combat scams. 要求员工熟练使用美国英语,强制披露位置信息以及确保敏感数据在国内处理. The agency seeks input on measures requiring workers to be proficient in American English, mandating location disclosures, and ensuring sensitive data is handled domestically. 虽然这可能会提高客户服务,但由于美国工资上,也可能增加企业的成本. While this could enhance customer service, it may also increase costs for businesses due to higher U.S. wages.