皇家邮政的员工指责管理人员将未到达的邮件隐藏在假发货地, 这加剧了服务失败. Royal Mail workers accuse managers of hiding undelivered mail to fake delivery targets, worsening service failures.

皇家邮政员工声称管理人员在检查期间迫使他们隐藏未交付的邮件, 以错误地达到发货目标. 工作者报告说,他们会将邮件转移到托运车上或"带邮件出游", 以使信函看起来已经完成了. Royal Mail employees allege managers are pressuring them to hide undelivered mail during inspections to falsely meet delivery targets, with workers reporting practices like relocating mail to trolleys or “taking the mail for a ride” to create the illusion of completed rounds. 这些索赔发生在影响关键服务的广泛延误中,包括医疗预约和法律文件,因为皇家邮政未能达到2024年25年的目标,仅按时交付了77%的一等级邮件和92.5%的二等级郵件,而这两项目标分别为93%和98.5%. These claims come amid widespread delays affecting critical services, including medical appointments and legal documents, as Royal Mail fell short of its 2024–25 targets—delivering just 77% of first-class mail and 92.5% of second-class mail on time, compared to 93% and 98.5% goals. 欧盟委员会已对该公司罚款3700万英, 国会议员将质疑其领导层的危机. Ofcom has fined the company £37 million, and MPs are set to question leadership over the crisis. 工人指责低薪,人员短缺和有毒的管理文化, 而皇家邮政则坚持认为92%的邮件是按时交付的, 并否认这些指控, 表示正在调查问题. Workers blame low pay, staffing shortages, and a toxic management culture, while Royal Mail maintains that 92% of mail is delivered on time and denies the allegations, stating it investigates concerns.