格雷格斯员工报告客户对反复确认订单和错误的声明感到丧, 在新推出的冰饮品中.
Greggs staff report customer frustration over repeated order confirmations and incorrect claims, amid new iced drink launches.
格雷格斯的一名员工与客户分享了他们的挫折感, 他们多次确认饮料订单, 但后来声称他们收到了错误的商品,尽管有明确的验证.
A Greggs employee shared frustrations with customers who confirm drink orders multiple times but later claim they received the wrong item, despite clear verification.
工作人员报告说,由于重复的纠正而浪费饮料和增加压力, 一些客户要求更大尺寸或在交易中抢购物品.
Staff report wasted drinks and increased stress from repeated corrections, with some customers demanding larger sizes or grabbing items mid-transaction.
其他工作人员注意到, 在员工准备食物时订购等问题.
Other workers noted issues like ordering while staff are preparing food.
格雷格斯公司在复活节前推出两款新冰饮品:桃和果冷却器,
Meanwhile, Greggs is launching two new iced drinks—Cherry Lemonade and Cherry and Mango Cooler—alongside seasonal favorites ahead of Easter.