红色沙漠不包括英特尔Arc GPU,其中包括MSI Claw,没有未来的支持计划,导致反响和退款. Crimson Desert excludes Intel Arc GPUs, including on the MSI Claw, with no future support planned, prompting backlash and refunds.

红色沙漠在没有支持英特尔Arc显卡的情况下推出,包括MSI Claw手持式机上,而珍珠深证实未计划未来的兼容性. Crimson Desert launched without support for Intel Arc graphics cards, including on the MSI Claw handheld, and Pearl Abyss confirmed no future compatibility is planned. 游戏在Arc硬件上显示"不支持图形设备"错误,公司建议受影响的玩家要求退款. The game displays a "graphics device not supported" error on Arc hardware, with the company advising affected players to request refunds. 尽管推广了DLSS和FSR等先进的图形技术,但在唯一配备GPU的主要手持PC游戏机中使用Intel Arc被排除在外,这引起了批评. Despite promotion of advanced graphics tech like DLSS and FSR, the exclusion of Intel Arc—used in the only major handheld PC console with that GPU—has drawn criticism. 由于缺乏支持,第一天补丁没有改变,导致Steam的评论不一致和Pearl Abyss股票下跌,引发了对主要游戏发布中的硬件包容性的担忧. The lack of support, unchanged by a day-one patch, contributed to mixed Steam reviews and a drop in Pearl Abyss's stock, raising concerns about hardware inclusivity in major game releases.