斯库特乘客在3月16日的航班中错过了行李,导致航班延误,并促使乘客在同一天重新入住.
Scoot passengers missed baggage on March 16 flight, causing delay and prompting apology and same-day reaccommodation.
3月16日从达沃市飞往新加坡长吉机场的斯库特航班乘客在抵达时发现行李遗失,造成1小时17分钟的延迟。
Passengers on a Scoot flight from Davao City to Singapore’s Changi Airport on March 16 found their checked baggage missing upon arrival, causing a 1 hour and 17-minute delay.
在等待行李报销后,旅行者被告知行李由于操作上的原因没有装载,不得不在没有表格或饮料的情况下提交报告。
After waiting at baggage claim, travelers were told the luggage hadn’t been loaded due to operational reasons and had to file reports without forms or refreshments.
Scoot表示道歉,表示行李已在后续航班重新安置,并安排当天送达乘客的酒店或家中。
Scoot apologized, said baggage was reaccommodated on a later flight, and arranged delivery to passengers’ hotels or homes the same day.
这之前曾发生 " Scoot " 中断,包括2月取消飞行和推迟飞行。
This follows earlier Scoot disruptions, including a canceled flight and a delayed flight in February.