2022年袭击事件后,Travelodge更新了关键政策,要求客人同意钥匙使用,并增加了员工培训。
Travelodge updated key policies post-2022 assault, now requiring guest consent for keys and adding staff training.
在Maidenhead发生的2022年性攻击事件之后,Travelodge更新了其关键发证政策,一名男子通过谎称是她的男朋友而获得了客房钥匙。
Travelodge has updated its key issuance policy after a 2022 sexual assault in Maidenhead, where a man obtained a guest’s room key by falsely claiming to be her boyfriend.
该公司现在在签发替换钥匙或额外钥匙之前,需要明确的客人许可,这一改变在所有地点都实施,并得到工作人员培训的支持。
The company now requires explicit guest permission before issuing replacement or additional keys, a change implemented across all locations and supported by staff training.
Jo Boydell首席执行官道歉,承认答复失败,并启动独立安全审查。
CEO Jo Boydell apologized, acknowledging failures in the response and launching an independent security review.
受害者批评最初的30英镑退款不足,呼吁采取更强有力的安全措施,包括强制性的门链。
The victim criticized the initial £30 refund as inadequate and called for stronger safety measures, including mandatory door chains.