德国湾公司在2025年支付了156万欧元的补偿,低于2024年,原因是重大延误减少,但准时性仍然很差,在2026年2月只有59.4%的长途列车按时到达。
Deutsche Bahn paid €156M in compensation in 2025, down from 2024, due to fewer major delays, but punctuality remains poor, with only 59.4% of long-distance trains on time in February 2026.
德国湾公司为2025年的火车延误和取消支付了1.56亿欧元的补偿,低于2024年的近1.97亿欧元,原因是重大中断次数减少。
Deutsche Bahn paid €156 million in compensation for train delays and cancellations in 2025, down from nearly €197 million in 2024, due to fewer major disruptions.
该公司收到约620万份索赔要求,是2019年水平的三倍,付款和索赔要求仍大大高于大流行前期。
The company received about 6.2 million claims, triple the 2019 level, with payouts and claims still significantly higher than pre-pandemic.
落后率仍然很低,对于长途列车来说尤其如此,2026年2月,只有59.4%的人在6分钟的时间内抵达。
Punctuality remains poor, especially for long-distance trains, with only 59.4% arriving within six minutes of schedule in February 2026.
乘客因延误至少60分钟获得25%的退款,延误超过两个小时获得50%的退款。
Passengers receive 25% refund for delays of at least 60 minutes and 50% for over two hours.