尼日利亚NCAA对希思罗-阿布亚路线上的飞行中断和客运待遇进行调查。
Nigeria’s NCAA investigates Air Peace over flight disruptions and passenger treatment on Heathrow–Abuja route.
尼日利亚的航空监管者NCAA(NCAA)已就影响Heathrow-Abuja路线乘客的飞行中断事件传唤了空中和平组织,包括经由Gatwick和拉各斯改道的航班,该航班因挡风玻璃破裂而返回阿布贾。
Nigeria’s aviation regulator, the NCAA, has summoned Air Peace over flight disruptions affecting passengers on the Heathrow–Abuja route, including a flight rerouted via Gatwick and Lagos that returned to Abuja due to a cracked windscreen.
NCAA援引乘客投诉延迟退款、缺乏基本需求和操作不当,承诺根据2023年法规展开调查及可能采取行动。
The NCAA cited passenger complaints about delayed refunds, lack of basic needs, and poor handling, pledging an investigation under its 2023 regulations and potential action.
空中和平拒绝放弃乘客,声称它遵守安全规程,提供替代航班、旅馆逗留和与监管者合作。
Air Peace denied abandoning passengers, stating it followed safety protocols, provided alternative flights, hotel stays, and cooperation with regulators.
另外,CCCPC正准备制裁五家航空公司,指控它们在节假日期间定价,使票价膨胀,可能向受影响的旅行者退款。
Separately, the FCCPC is preparing to sanction five airlines for alleged price-fixing during the holiday season, which inflated fares, with possible refunds for affected travelers.