Adobe将支付7500万美元,并提供免费服务以解决因欺诈性取消行为而产生的FTC费用。
Adobe to pay $75M and offer free services to settle FTC charges over deceptive cancellation practices.
Adobe同意与美国政府就公平贸易委员会的指控达成7 500万美元的和解,该指控称,它隐瞒了提前解雇费,并难以取消其软件的订阅,包括Photoshop和Acrobat的订阅,从而误导客户。
Adobe has agreed to a $75 million settlement with the U.S. government over FTC allegations that it misled customers by hiding early termination fees and making it difficult to cancel subscriptions to its software, including Photoshop and Acrobat.
该公司还将向受影响的用户提供免费服务7 500万美元,尽管具体的资格和分配细节仍有待确定。
The company will also provide $75 million in free services to affected users, though specific eligibility and distribution details remain pending.
和解解决了Adobe的取消程序是欺骗性的,违反了消费者保护法,而没有要求承认错失行为。
The settlement resolves claims that Adobe’s cancellation processes were deceptive and violated consumer protection laws, without requiring an admission of wrongdoing.
该协议旨在提高透明度,简化未来客户的取消手续,并须经法院批准。
The agreement aims to improve transparency and simplify cancellations for future customers and is subject to court approval.