英格兰国家保健服务局工作人员避免与病人进行眼神接触,因为有人对不安全、过度拥挤的急诊部门感到羞耻,病人在走廊接受治疗,尽管有人承诺改善护理。 NHS staff in England avoid eye contact with patients due to shame over unsafe, overcrowded emergency departments where patients are treated in hallways, despite pledges to improve care.

英格兰国家医疗服务系统的工作人员因对不安全、过度拥挤的急诊部门感到羞耻而避免与病人进行眼神接触,病人在走廊和其他不合适的地方接受治疗。 NHS staff in England are avoiding eye contact with patients due to shame over unsafe, overcrowded emergency departments where patients are treated in hallways and other unsuitable spaces. 议会面前的证词表明,医生和护士普遍感到痛苦,理由是人手不足、工作量过大和设施不足是根本原因。 Testimony before Parliament revealed widespread distress among doctors and nurses, citing understaffing, excessive workloads, and inadequate facilities as root causes. 尽管英格兰国民保健制度对走廊护理作出了新的定义,并且2026年的目标是在4小时内接纳、释放或转移78%的A&E病人——目前危机仍在持续,到2025年12月,超过5万名病人等待12小时以上。 Despite a new NHS England definition of corridor care and a 2026 target to admit, discharge, or transfer 78% of A&E patients within four hours—currently at 73.8%—the crisis persists, with over 50,000 patients waiting over 12 hours by December 2025. 工作人员描述情感疲惫、烧伤和道德伤害,有些报告病人死在走廊内。 Staff describe emotional exhaustion, burnout, and moral injury, with some reporting patients dying in corridors. 皇家护理学院和其他专家要求对社区护理进行系统投资,并进行文化转变以结束这种做法,认为走廊护理是不可接受的,是对病人安全和尊严的威胁。 The Royal College of Nursing and other experts demand systemic investment in community care and a cultural shift to end the practice, calling corridor care unacceptable and a threat to patient safety and dignity.