喜剧演员Jim Breuer被错误地降级 从头等舱降为第18排 在一架美国航空公司的航班上
Comedian Jim Breuer was wrongly downgraded from first class to row 18 on an American Airlines flight he paid for, despite no overbooking, sparking his demand for an apology.
喜剧演员Jim Breuer批评美国航空公司, 尽管航班没有超额订票, 却在他提前一个月付了钱的航班上, 从头等舱降级至第18排。
Comedian Jim Breuer criticized American Airlines after being downgraded from first class to row 18 on a flight he paid for over a month in advance, despite the flight not being overbooked.
他说,航空公司工作人员最初引用的是超额预订,但后来得知这一说法是虚假的。
He said airline staff initially cited overbooking, but later learned the claim was false.
Breuer对被误导、没有提供合适的替代办法以及缺少一流的一餐表示沮丧。
Breuer expressed frustration over being misled, not offered a suitable alternative, and missing a first-class meal.
虽然他没有要求赔偿,但他要求真正道歉,并说他的经历损害了他对航空公司的信任。
Though he sought no compensation, he demanded a genuine apology and said the experience damaged his trust in the airline.
美国航空公司未作答复。
American Airlines has not responded.