Loblaw推迟删除PC Optimum账户,忽视一些隐私请求,未能完全删除或保护客户数据,从而促使隐私改革。 Loblaw delayed deleting PC Optimum accounts, ignored some privacy requests, and failed to fully erase or protect customer data, prompting privacy reforms.

加拿大隐私专员的调查发现,Loblaw花了不合理的时间处理PC Optimum账户删除请求,未能答复某些隐私询问,在账户删除后保留客户购买记录。 An investigation by Canada’s Privacy Commissioner found Loblaw took unreasonable time to process PC Optimum account deletion requests, failed to respond to some privacy inquiries, and retained customer purchase histories after accounts were deleted. 尽管删除了姓名和电子邮件地址,但公司没有充分防止重新确定身份。 Despite removing names and email addresses, the company did not adequately prevent re-identification. Loblaw已承诺改善答复时间,执行专员的建议,并对其匿名做法进行第三方审查,以更好地保护消费者隐私。 Loblaw has committed to improving response times, implementing the commissioner’s recommendations, and conducting a third-party review of its anonymization practices to better protect consumer privacy.