西南结束开放座位、更新登机和垃圾箱以改善旅行经验。
Southwest ends open seating, updates boarding and bins to improve travel experience.
西南航空公司在客户广泛投诉后,于2026年1月结束开放座位后,正在调整其登机和上层垃圾箱政策。
Southwest Airlines is adjusting its boarding and overhead bin policies after ending open seating in January 2026, following widespread customer complaints.
该航空公司正在安装新的标志,以限制对课外乘客使用垃圾箱,提高全机队升级后的垃圾箱容量,并改进登机组任务,以减少延误。
The airline is installing new signage to restrict bin access to extra-legroom passengers, improving bin capacity with fleet-wide upgrades, and refining boarding group assignments to reduce delays.
尽管最初对所认为的灵活性丧失和座位可用性问题产生反响,航空公司说,这些变化改善了许多人的总体旅行经验,并根据反馈不断作出调整。
Despite initial backlash over perceived loss of flexibility and issues with seat availability, the airline says the changes have improved the overall travel experience for many, with ongoing adjustments based on feedback.