英国铁路乘客警告说,由于新的不可退还规则,不要事先购买某些机票。
UK rail passengers warned not to buy certain tickets in advance due to new non-refundable rules.
英国铁路旅行者被警告不要因为即将发生的改变而提前购买超优惠票、超优惠票或任何时间的机票,
UK rail travelers are being warned to avoid buying Super-Off-Peak, Off-Peak, or Anytime tickets in advance due to upcoming changes that will make them non-refundable after 11:59 PM the day before travel.
该政策转变旨在减少估计每年4 000万英镑的退款欺诈,限制对服务中断的退款。
The policy shift, aimed at reducing an estimated £40 million in annual refund fraud, limits refunds to cases of service disruption.
批评者,包括前铁路官员马克·史密斯(Mark Smith)说,这一变化损害了消费者权利和乘客的灵活性,称其不公平和沟通不畅。
Critics, including former rail official Mark Smith, say the change undermines consumer rights and passenger flexibility, calling it unfair and poorly communicated.
交通部尚未作出评论。
The Department for Transport has not yet commented.