Infobip于2026年4月1日发射Agros, 一个AI平台, 管理15+个频道的客户互动, 实时、安全和符合要求的自动化。 Infobip launches AgentOS on April 1, 2026, an AI platform that manages customer interactions across 15+ channels with real-time, secure, and compliant automation.

信息商将于2026年4月1日推出AgentOS,这是一款新的AI原生平台,可以通过SMS,WhatsApp和电子邮件等15多个道协调目标驱动的客户旅程. Infobip will launch AgentOS on April 1, 2026, a new AI-native platform that orchestrates goal-driven customer journeys across 15+ channels like SMS, WhatsApp, and email. 它将AI代理商与一个对口的客户数据平台相结合,为营销、销售和支助提供实时、有背景意识的互动。 It integrates AI agents with a conversational customer data platform, enabling real-time, context-aware interactions for marketing, sales, and support. 该系统使用 " 人行人行人 " 模式处理复杂问题并改进AI性能,而MCP服务器整合使代理商能够执行预订航班等现实世界任务。 The system uses a human-in-the-loop model to handle complex issues and improve AI performance, while MCP server integration allows agents to perform real-world tasks like booking flights. 设计为可扩展性,安全性和合规性,AgentOS支持医疗保健和金融等行业,并标志着Infobip向AI-first战略的转变. Designed for scalability, security, and compliance, AgentOS supports industries like healthcare and finance and marks Infobip’s shift toward an AI-first strategy.