印度颁布了新的航空退款规则:48小时内免费更改/取消、更快退款、免收姓名更正费。
India enacts new air refund rules: free changes/cancellations within 48 hours, faster refunds, and waived name correction fees.
印度民航总局(DGCA)自2026年2月24日起实施了新的机票退款规则,允许乘客在预订后48小时内免费取消或更换机票,如果离港时间超过7天(国内)或15天(国际)以上。
India’s Directorate General of Civil Aviation (DGCA) has implemented new air ticket refund rules effective February 24, 2026, allowing passengers to cancel or change tickets without fees within 48 hours of booking if departure is more than 7 days (domestic) or 15 days (international) away.
如果机票是直接通过其网站购买的,航空公司必须在24小时内免收姓名更正费。
Airlines must waive name correction fees within 24 hours if tickets are bought directly via their website.
通过代理商或门户网站购买的机票退款必须在14个工作日内处理。
Refunds for tickets purchased through agents or portals must be processed within 14 working days.
这些变化旨在改善透明度和乘客权利,继投诉增加之后,包括在IndiGo2025年的飞行中断期间。
The changes, aimed at improving transparency and passenger rights, follow increased complaints, including during IndiGo’s 2025 flight disruptions.