艾伯特森公司在2026年的客户满意度下降,仅紧跟沃尔玛公司,而贸易商乔则以收益领先。
Albertsons dropped in 2026 customer satisfaction, trailing only Walmart, while Trader Joe’s led with a gain.
在2026年美国客户满意度指数中,艾伯特森在美国主要的杂货连锁店中名列第19位,尽管有广泛的全国性存在,但满意度下降了3%。
In the 2026 American Customer Satisfaction Index, Albertsons ranked 19th among major U.S. grocery chains, dropping 3% in satisfaction, despite its broad national presence.
包括Boise公园中心商店在内的Idaho 地点得分差,仅优于Walmart, Walmart拥有了20年的最后地位。
Idaho locations, including the Parkcenter store in Boise, scored poorly, outperforming only Walmart, which held last place for two decades.
贸易商乔(Joe)在第二年保留了顶尖位置, 满意率收益为2%, WinCo(WinCo)被排除在官方名单之外,
Trader Joe’s retained its top spot for the second year, with a 2% satisfaction gain, while WinCo was excluded from the official list, likely grouped under "All Others."
ACSI评估了18个因素,包括定价、清洁度和工作人员服务。
The ACSI assessed 18 factors including pricing, cleanliness, and staff service.