EE、TalkTalkTalk和Vodafone的宽带投诉率最高;O2、Sky Mobile和3是移动投诉的领导者。
EE, TalkTalk, and Vodafone had highest broadband complaints; O2, Sky Mobile, and Three led in mobile complaints.
Ofcom在2025年7月至9月的最新报告显示,EE、TalkTalk和Vodafone的宽带投诉率最高,为每100 000名客户中10人,而BT拥有的Plusnet的投诉率最低。
Ofcom's latest report for July to September 2025 shows EE, TalkTalk, and Vodafone had the highest broadband complaint rates at 10 per 100,000 customers, with BT-owned Plusnet having the fewest.
TalkTalk在固定电话投诉中领先,较上一季度有所上升,而Utility Warehouse则最少。
TalkTalk led in landline complaints, which rose from the previous quarter, while Utility Warehouse had the fewest.
在移动、O2、Sky Movey和3中,投诉最多,O2和Sky Movey因处理问题受到批评,3个面临故障和连接问题。
In mobile, O2, Sky Mobile, and Three received the most complaints, with O2 and Sky Mobile criticized for handling and Three facing issues with faults and connectivity.
EE、Tesco Mobile、Vodafone和iD Mobile在每月工资最低的流动投诉中名列前茅。
EE, Tesco Mobile, Vodafone, and iD Mobile had the lowest pay-monthly mobile complaints.
EE的收薪电视投诉最多,而Sky和Talk Talk则最少。
EE had the most pay-TV complaints, while Sky and TalkTalk had the fewest.
总的宽带投诉保持稳定。
Overall broadband complaints remained stable.