2025年,“断电”中断了14小时的紧急呼声,在澳大利亚引发了广泛的投诉和公众关注。 A 2025 Optus outage disrupted emergency calls for 14 hours, sparking widespread complaints and public concern in Australia.

澳大利亚紧急服务中断的投诉在2025年9月Optus停电导致四个州的三零通话停电近14小时后激增,导致数百个紧急通话失败. Complaints about disruptions to emergency services in Australia surged after a September 2025 Optus outage disabled triple-zero calls for nearly 14 hours across four states, leading to hundreds of failed emergency calls. 电信业监察员报告说,10月至12月投诉增加3.6%,超过14 000起,其中6 000多起与移动服务有关。 The Telecommunications Industry Ombudsman reported a 3.6% rise in complaints from October to December, exceeding 14,000, with over 6,000 tied to mobile services. 许多投诉来自对紧急接入、有缺陷的移动硬件、互联网停机和赔偿要求的关切,而社会媒体则看到监察员管辖范围之外的申诉增加。 Many complaints stemmed from concerns over emergency access, faulty mobile hardware, internet outages, and compensation demands, while social media saw a rise in grievances outside the ombudsman’s jurisdiction. 调查结果表明,公众对关键通信基础设施的可靠性日益感到焦虑。 The findings reflect growing public anxiety over the reliability of critical communications infrastructure.