联合王国电信公司承诺更明确的定价和更容易的开关,以减轻生活费压力。 UK telecoms firms pledge clearer pricing and easier switches to ease cost-of-living pressures.

联合王国宽带和移动供应商,包括BT、Virgin Media O2、Vodafone和Sky,签署了政府支持的《电信消费者宪章》,承诺通过在注册时明确披露未来涨价情况,改善获得负担得起的社会关税的机会,从而结束意外的价格上涨。 UK broadband and mobile providers, including BT, Virgin Media O2, Vodafone, and Sky, have signed a government-backed Telecoms Consumer Charter, committing to end unexpected price hikes by clearly disclosing future increases at sign-up and improving access to affordable social tariffs. 这一举动是在对氧气11月出乎意料的价格上涨提出批评之后采取的,目的是提高透明度和减轻生活费用压力。 The move follows criticism over O2’s surprise November price rise and aims to enhance transparency and ease cost-of-living pressures. 虽然公司承诺为经济困难者提供免罚开关,并主动通知弱势客户,但消费者主张告诫说,自愿协议并不限制价格上涨,特别是不能超过通货膨胀——要求制定更有力、可执行的规则。 While companies pledged to offer penalty-free switches for those in financial hardship and proactively inform vulnerable customers, consumer advocates caution that the voluntary agreement does not cap price increases—especially above inflation—calling for stronger, enforceable rules.